Your daily midwife consultation

If you have questions about your pregnancy, the baby, or other concerns, it is always recommended that you speak with a midwife to be on the safe side. They will provide you with expert advice and are able to very accurately assess many different types of situations. However, you should always consult a physician in a medical emergency.

Regardless of whether you have a local midwife, you can always take advantage of Kinderheldin's services to clarify questions or obtain more knowledge through classes.

At Kinderheldin, you can take advantage of the daily midwife consultations from 7am to 10pm. Within 15 minutes you will receive an appointment and our midwives will contact you.

All our midwives are certified and have several years of professional experience. They are all members of the German Midwives Association (Deutschen Hebammenverband).

To receive a consultation from a midwife via chat, first log in to the Members area. There you will find the option for booking a consultation under "My Classes," beneath the list of classes being offered.

Our midwives give you all the time you need to address your concerns, even per chat. Experience shows that the vast majority of concerns can be addressed in a matter of minutes. But don't worry, important and/or urgent questions may sometimes take longer. We do not abruptly stop chats mid-conversation! :)

The individual selection of a specific midwife is not possible at the moment, as this would prevent us from always being able to respond to incoming requests as quickly as possible. However, all of our midwives provide advice that is consistent with the same high standards and quality requirements. However, as we are continuously developing the service, we will at a later stage see if it is possible and useful to offer this option.

If you book outside our opening hours, which are currently between 7am and 10pm each day, you are free to choose a session that will take place during our opening hours. We will then contact you at the time you requested. Within our opening hours you can simply book a consultation when you have the time: We will be there for you in just a few minutes.

When it comes to urgent and general questions about pregnancy, the postpartum period, and maternal and child health, our midwives are intended to be the first point of contact for expectant mothers and parents of babies. Our goal is to provide advice and support to (expectant) parents. Nevertheless, Kinderheldin is not a substitute for a doctor or an emergency room - in urgent cases, you should of course go to one of these options immediately. Midwives cannot and should not provide medical diagnoses and treatments.